1. Agreement to These Terms
These Terms of Use (the “Terms”) are a binding agreement between you and Refynd, Inc. (“Refynd,” “we,” “us,” or “our”) and govern your access to and use of the Refynd websites, browser extensions, mobile and desktop applications, and related services (together, the “Service”). By creating an account, installing the extension, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 13 years old to use the Service, and old enough to form a binding contract in your country of residence. If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms for that organization, and references to “you” include that organization.
3. Your Account
Some features require an account. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Provide accurate information when you register and keep it current. Tell us promptly at [email protected] if you believe your account has been used without your permission. We are not liable for losses resulting from unauthorized use of your account that you could have prevented.
4. Plans, Subscriptions & Billing
Refynd offers a free plan and paid plans (such as “Pro”). Paid plans are billed in advance on a recurring basis — monthly or annually, depending on the billing cycle you choose — and renew automatically until cancelled. Where a free trial is offered, your paid subscription begins and the first charge applies when the trial ends, unless you cancel before then.
4.1 Purchases on the web
Web purchases are processed by our third-party payment provider. You authorize us and our provider to charge your selected payment method for the applicable fees and taxes. You can cancel at any time from your account settings; cancellation stops future renewals and takes effect at the end of the current billing period. Except where required by law, payments are non-refundable and partial periods are not refunded.
4.2 Apple In-App Purchases (iOS app)
If you purchase a subscription through the iOS app, the purchase is processed by Apple and governed by Apple’s terms. Payment is charged to your Apple ID, and subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the end of the current period. You manage and cancel these subscriptions in your Apple account settings; we cannot cancel or refund Apple purchases on your behalf.
4.3 Changes to pricing and plans
We may change our prices and the features included in each plan. If we change the price of a plan you are subscribed to, we will give you advance notice, and the new price will apply to your next billing period after the notice. If you do not agree to a price change, you may cancel before it takes effect.
5. Additional Terms for the iOS App
The following applies when you use our iOS app. These Terms are between you and Refynd only, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide any support services for the app. To the extent permitted by law, Apple is not responsible for any product warranties or for addressing any claims relating to the app, including product-liability, regulatory, or intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list.
6. License and Restrictions
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for your own bookmarking purposes. You agree not to:
- copy, modify, distribute, sell, or lease any part of the Service, or attempt to derive its source code except to the extent that restriction is prohibited by law;
- access the Service using automated means in a way that places an unreasonable load on our infrastructure;
- remove or obscure any proprietary notices, or use our branding without permission; or
- use the Service to build a competing product or to circumvent usage limits.
7. Your Content
“Your Content” means the links, pages, highlights, notes, tags, and other materials you save to or create in the Service. You keep all rights you already have in Your Content. You grant us a limited, worldwide, non-exclusive license to host, store, copy, transmit, display, and process Your Content solely to operate and improve the Service for you — for example, to fetch a saved page, generate tags or summaries, sync across your devices, and make your library searchable. You are responsible for Your Content and confirm you have the rights necessary to save it.
8. Acceptable Use
You agree not to use the Service to:
- break the law or infringe the rights of others, including intellectual-property and privacy rights;
- upload malware, attempt to gain unauthorized access to any system, or interfere with the integrity or performance of the Service;
- store or distribute material that is unlawful, harassing, or abusive; or
- misrepresent your identity or your affiliation with any person.
9. Intellectual Property
The Service, including its software, design, text, graphics, and logos (but excluding Your Content), is owned by Refynd, Inc. and its licensors and is protected by intellectual-property laws. Except for the rights expressly granted to you in these Terms, we reserve all rights in the Service. Feedback you choose to send us is given voluntarily, and we may use it without obligation to you.
10. Third-Party Services and Links
The Service lets you save and open content from websites and services we do not control, and may rely on third-party providers (for example, payment processing and hosting). We are not responsible for third-party content, websites, or services, and your use of them is at your own risk and subject to their terms.
11. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if continuing to provide the Service is no longer commercially reasonable. When your account is closed, your right to use the Service ends and we may delete Your Content in line with our Privacy Policy. Sections that by their nature should survive termination will continue to apply.
12. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that AI-generated tags or summaries will be accurate, or that saved pages will remain available. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.
13. Limitation of Liability
To the maximum extent permitted by law, Refynd, Inc. and its directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim or fifty U.S. dollars.
14. Indemnification
You agree to defend, indemnify, and hold harmless Refynd, Inc. from any claims, damages, and reasonable expenses (including legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.
15. Governing Law & Disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. You and Refynd agree to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute that is not subject to another agreed dispute-resolution process, and each party waives any objection to venue in those courts.
16. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after the changes take effect means you accept the updated Terms.
17. Contact
Questions about these Terms? Email us at [email protected], or reach our support team at [email protected].